Enterprise Technology Services, Product Architecture and Wireless Communications Expert

Expertise

Summary

• Twenty years of experience in technology service and product architecture, business planning, marketing, entrepreneurship, requirements, development, deployment, configuration, enterprise processes, operations and verification.
• Business and enterprise architecture, business process management, complex systems engineering management, project management and life-cycle management.

Public Hearings

• Prince George's County Council: Facility accessory use definition
• Howard County Police Department: Reaccreditation public hearing
• Howard County Public School System: Policy on religious activity public hearing
• Mediation
• Technical guidance
• Expert opinion

Management Expertise

• Program, project and portfolio management
• Service-Level Agreements
• Agile software development, Scrum
• Problem definition and systems architecture
• Value proposition, product positioning
• Roadmaps, feature plans, traceability
• Earned Value Management (EVM), DOD 5000.2
• Systems of Systems (SoS), C4ISR Framework, Zackman
• Ericsson (PROPS), PMI (PMBOK), Spiral Development
• Waterfall Development, Software Develop. Life-Cycle
• Feasibility studies, analysis of alternatives
• Intellectual capital and innovation management
• Work breakdown structures
• Performance management balanced Scorecard, 3DVP
• Unified Method Framework (UMF), OPAL, GS Risk
• IBM's On Demand Process / IT Interlock Scorecard
• Method Adoption Workshop, SE Reviews, IGSDF
• Change management, integrated validation and verification
• Systems Engineering Management Plans (SEMP)
• System dynamics, causal mapping, risk management, scope management
• Product lifecycle management

Technical Expertise

• Salesforce.com, Cloud Computing, Internet of Things (IoT), SAP
• Video Tagging and Segmentation
• Mobile & Wireless Communications
• Data Center and NOC Design, operations and management
• IP Telecom Service Lifecycle management
• Real-time service provisioning, fulfillment and settlement
• UVATS, MS Project, CORE, Rational Portfolio Manager
• Optical infrastructure, wide area networking
• Simulation and modeling
• IP routing and switching, tunneling
• Security authentication and encryption

Experience

Industrial Employment

Undisclosed Company, 2002 - Present

Project Management - Business Transformation

• Corning Life Sciences, IT PMO Project Manager
• Rhodes College, Student Experience Transformation Program Manager
• Rhodes College, MS Dynamics - SFDC Migration Arch Assessment
• Fidelis Healthcare, Healthcare Member Retention System
• Acutedge, Business Discovery Framework Development
• Catholic Relief Services, Community Collaboration, NeighborWorks America
• Sustainable Home Ownership & Advanced Stabilization
• Cleveland Housing Network, Grants Management Transformation
• First Data, Work Case Management System Transformation
• Cleveland Housing Network, Enterprise Transformation Discovery
• Systems Engineering Consultant, Trainer and Instructor
• PGCC Project Mgmt, Systems Engineering Trainer and Instructor
• SiWare, Intellectual Property Management, Consultant
• NASA, Goddard Space Center, Communications Management Trainer
• NASA, Goddard Space Center, Project Management Trainer
• SWS Wireless, Intellectual Property Management, Consultant
• NASD (National Assoc. Security Dealers) Project Management Consultant
• HP / Telecom Egypt, Project Management and NOC Process Consultant
• MEMScAP, Intellectual Property Management Consultant
• Hagerstown Technology Incubator, Consultant
• Israa Systems, Founder, Product and Program Management

Video Semantics, Ellicott City, MD, President, 2012 - 2015

Serving in numerous positions, President, Vice President and Consultant

• AT&T Business Services - Project Manager and E2E Systems Engineer
• IBM CIO Office - Business Architecture Consultant
• AT&T Business Services - Facilitator and End-to-End Systems Engineer
• OATS Rel. 3.0 - Lead Systems Engineer
• Contract Financial Management (CFM) - Lead Systems Engineer
• Diablo / BlueSky IBM NSD Outsourcing to AT&T
• Infoprint Tier 2 (IBM-Ricoh JV) - SAP Storage Test Manager
• Infoprint Tier 1 (IBM-Ricoh JV) - SAP Storage Lead Systems Engineer
• VIC - Part Time Systems Engineer
• UVATS - Part Time Tester
• P2P - Part Time Systems Engineer
• OATS Rel. 2.0 - Lead Systems Engineer

Appirio, Clarksville and Mobile, MD, Senior Project Manager, 2013 - 2015

Project: Salesforce.com

• Intero Real-estate Services
• Laureate Education
• Bankers Financial
• Choice International Hotels

Enterprise Community Partners, Columbia, MD, Senior Project Manager, 2011 - 2013

Project: Salesforce.com

• Low Income Housing Tax Credit
• Risk management, syndication, underwriting, disposition and asset management
• Green Affordable Housing (Grants, Certification and Technical Assistance)

IBM Corporation, Baltimore, MD, Systems Engineer and Architect , 2006 - 2011

• AT&T Business Services - Project Manager and E2E Systems Engineer
• IBM CIO Office - Business Architecture Consultant
• AT&T Business Services - Facilitator and End-to-End Systems Engineer
• OATS Rel. 3.0 - Lead Systems Engineer
• Contract Financial Management (CFM) - Lead Systems Engineer
• Diablo / BlueSky IBM NSD Outsourcing to AT&T
• Infoprint Tier 2 (IBM-Ricoh JV) - SAP Storage Test Manager
• Infoprint Tier 1 (IBM-Ricoh JV) - SAP Storage Lead Systems Engineer
• VIC - Part Time Systems Engineer
• UVATS - Part Time Tester
• P2P - Part Time Systems Engineer
• OATS Rel. 2.0 - Lead Systems Engineer

Academia Employment

Howard Community College, Columbia, MD, 2016

• Adjunct Faculty, Entrepreneurship

University of California-Irvine, Linthicum, MD, 2011 - 2013

• Adjunct Instructor, Project Management / Quality Management

Prince George's Community College, Largo, MD, 2005 - 2011

• Adjunct Faculty, Project Management

Howard Community College, Columbia, MD, 1998

• Adjunct Instructor, Computer Systems

Strayer College(Strayer University), Washington, DC, 1997

• Adjunct Instructor, Data Communications

Honors & Publications

Credentials

• PMI certified Project Management Professional (PMP)
• PMI Agile Certified Practitioner (PMI-ACP)
• Scrum Alliance, Certified Scrum Master (CSM)
• IBM certified IT Architect (ITA); Systems Engineering & Architecture
• Open Group (TOG) Certified Master IT Architect
• University of Maryland Certified Systems Engineer
• INCOSE Certified Systems Engineering Professional (CSEP)
• ASQ Certified Six Sigma Green Belt (CSSGB)
• ASQ Certified Manager of Quality / Operational Excellence (MOQ/OE)
• Certified Wireless Network Administrator (CWNA)
• IEEE Certified Wireless Communication Engineering Professional (WCP)
• Certified IT Architect and Systems Engineer, Global Business Services, IBM Corporation

Academic and Professional Affiliations

• Project Management Institute (PMI), Project Management Professional
• International Consortium on Systems Engineering (INCOSE), Certified Systems Engineering Professional
• American Society of Quality (ASQ), Certified Six Sigma Greenbelt
• Board of Advisors, Pervasive Technology Engineering, Greenbelt, Maryland
• Institute of Electrical and Electronics Engineers (IEEE)
• IEEE Communications Society
• IEEE Engineering Management Society
• Society for Human Resources Management (SHRM)
• Product Development and Management Association (PDMA)
• PMI, Baltimore Chapter
• INCOSE, Information Systems Workgroup
• PDMA, Book of Knowledge
• PMI, Post Disaster Rebuild Methodology
• Founding Member, IBM Systems Sustainability, Obsolescence and Viability Community of Interest
• IBM Systems Engineering, Global Innovation, Project Management, Product Lifecycle Management

Awards

• Prince George's Community College Workforce Development and Continuing Education Certificate of Service Recognition.
• IBM Globally Collaborating IT Architect Merit Award, Lesson Learned from Practicing IT Architects Community of Practice, Australia, IBM.
• IBM Invention Achievement Award, "Method, Approach And System To Assess The Sustainability of a System".
• PMI Baltimore Chapter, Bishop Kloch Memorial Scholarship
• PDMA Service Recognition for Book of Knowledge Contribution
• PMI's Post Disaster Rebuild Methodology Project Team
• International Engineering Consortium (IEC) Featured White Paper
• Ericsson Certificate of Excellence

Publications and Patents

• Author of numerous college text books, workbooks, peer reviewed journals, speaking engagements and conferences.
• Four U.S. patents

Education

• M.Sc. Engineering Management and Systems Engineering, University of Maryland, Baltimore, MD
• M.Sc. Electronics and Communications Engineering, Cairo University, Egypt
• B.Sc. Electronics and Communications Engineering, Ain Shams University, Egypt